Cookies Policy

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies allow a website to recognize a user’s device and perform certain functions to ensure seamless user experiences and website security.
Cookies are used for a variety of reasons, such as remembering language preferences, letting users navigate between pages efficiently, verifying a user and carrying out essential security checks. Some cookies are required for a website to function and disabling all cookies may prevent users from using certain websites or certain features of a website.
In this policy, ‘cookies’ can also mean other technology that collects data while you use our websites and mobile apps.

Session And Persistent Cookies

All cookies are either session cookies or persistent cookies.
Session cookies last for the length of your visit to our website and are deleted when you close your browser. Session cookies are primarily used to support navigation and remember what interactions you can help with security. For instance, they can keep you logged on as you move around a website.
Persistent cookies remain on your device when you close your browser until they expire or you delete them from your cache. They enable us to remember things about you as a returning visitor. For instance, they can remember your user ID when you log in to our Online Services. They can also store your choices and preferences for when you return to our Online Services. Most organizations including us find cookies useful to see how people use their websites so they can improve performance and the content they provide.

First And Third Party Cookies

Whether a cookie is first or third party depends on where it comes from.
First party cookies are set by us or on our behalf on our Online Services. 
Third party cookies are set by third parties on our Online Services (for instance, Google Analytics, live chat, social sharing buttons, ad networks and providers of external services like web traffic analysis services). Please note that we have no control over or responsibility for third party cookies unless third party cookies are placed upon our request or under our authorisation (in which case we will ensure that appropriate safeguards are in place with the third party to ensure their fair use of cookies).

Why We Use Cookies

We use cookies to:

  1. Make our Online Services work, keep them secure and comply with our legal obligations.
  2. Save your preferences, such as language, for future visits to our websites and apps.
  3. Enable third party plugins to work, for instance for the purpose of live chat.
  4. Analyse how users use our Online Services and create statistical analysis of activity on our Online Services so we can improve them and enhance your user experience.

We may provide access to some data collected through cookies to third parties for the purpose of receiving their advice on how we can improve your user experience on our Online Services. In any case, we will only share your personal information with third parties in accordance with our Privacy Policy.